Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer assistance staff is qualified to swiftly take care of all Linux cloud website hosting users’ concerns and guidance demands. Via our ticketing system, it’s possible to submit your question and a support staff fellow member will likely go back to to you within max 60 minutes. In reality, practice has proved that the typical response time frame is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Our support service is provided by a crew of professional techs who are able to react to your issue as quickly as possible. It is easy to get in touch with the tech support team by starting a help and support ticket from your Website Control Panel or by posting us an e–mail message. On business days, you may as well contact us on the phone or make use of the online chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • Our company has included a complete practical knowledge base into the Control Panel to make sure you receive useful step–by–step instructions any time. Each part of the Control Panel features its own contextual guide area showcasing a variety of how–to posts. We have also organized instructional videos to provide you with a better visual representation of just how to execute any given activity.