Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • In the Website Control Panel you will find a detailed Help section offering various how–to articles and commonly asked questions. They are compiled by our support team of experienced techs. Just type in your question and our smart software will show you the best answer.

  • Top quality support service
  • How–To Video Clips

  • We have compiled a collection of step–by–step video tutorials that visually display how you can remedy a typical issue connected with your Linux cloud website hosting account. You’ll find the videos in the Help Center section.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 customer service with a 60–minute ticket response time guarantee. Our team of skilled customer service technicians will be at your disposal to attend to all the questions that you could have. During non–busy hours, an answer will be supplied in even less than twenty minutes.