Though this is not the most importantfactor to help you distinguish a trustworthy cloud website hosting supplier from a bad one and a reseller from an actual provider, being able to call and talk to a live person is an indicator that you are not dealing with a one-person company and that you will be able to reach somebody every time you need support. The telephone support for hosting services may vary from general to dedicated, therefore the issues that can be resolved with a phone call differ depending on the specific supplier. Generally, these issues are simpler and include billing or first level technical issues because more difficult matters generally require a support ticket where both you and the administrators can track what is going on with a specific issue. However, the option to call your provider can save you lots of time and efforts for the countless tiny problems which may eventually show up at the time you manage your hosting account.

Phone Support in Cloud Website Hosting

In case you choose to take advantage of one of our Linux cloud website hosting, you will be able to speak with our support team over the telephone for 14 hrs every day. We can help you choose the most suitable plan for your websites since we think that it is better to discuss these matters with a live person. If you already own an account, we can help you with any sales/billing questions and general matters, even with some technical troubles which do not require a lot of time or escalation to an administrator since it'll be better to open a support ticket for time-consuming matters and have the entire correspondence in a single place. We have telephone numbers in the US, the United Kingdom and Australia, so you will be able to call the one you prefer and speak with our agents.

Phone Support in Semi-dedicated Servers

We provide live telephone support 14 hours a day as part of the support services for every single semi-dedicated server package that we offer. Considering the fact that some issues are more difficult and time-consuming, you may have to open a support ticket in case you come across such a problem, still for all your billing, general or minor technical issues you can always give us a call and we will help you quickly so as to save you the time you'll need to spend on creating a support ticket. Even if you do not have an account yet, you can find out if you can host your websites on our innovative cloud platform or you'll be able to get any other general info about our semi-dedicated services. We have local numbers in the USA, the UK and Australia as well as a worldwide number, therefore you'll be able to call the one that is closer to where you are.